The current contract between NORTA and Transdev for the provision of fixed route public transit.
I would like to request the following variables which pertain to fixed-route transit services for the year 2014. I would appreciate either the variables or the raw data, which would allow me to calculate these variables, depending on what is most convenient for you to provide.
1. Overall on time performance by mode (bus and rail)
2. total number of customer complaints by mode (for bus and rail)
I would greatly appreciate it if you would point me in the right direction If you are not the appropiate party to contact about these records