Request #18-6744
  Closed

I'd like to request access to the number of potholes reported to the City through 311. The City's website states In 2011, DPW filled 54,637 potholes. In 2012, DPW filled 60,401 potholes. In 2013, DPW filled 31,100 potholes. In 2014, DPW filled 25,348 potholes. In 2015, DPW filled 78,054 potholes. In 2016. DPW filled 114,876 potholes. I'd like to get the number of tickets created from report a pothole requests from each of those years. 


Received

November 27, 2018 via web


Due

November 30, 2018


Departments

Public Works-All, 3-1-1


Requester

Aryanna Gamble

Documents

Public

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Staff

Point of Contact

Daniel Shedd

Request Closed   Hide Public

Ms. Gamble:

Please be advised that the New Orleans 311 system has only been in place since March 26, 2012. Therefore, the City only has records from those dates forward. The 311 Office has provided the following information:

 

  • 2012: 3,608 pothole tickets opened
  • 2013: 2,197 pothole tickets opened
  • 2014: 2,297 pothole tickets opened
  • 2015: 2,397 pothole tickets opened
  • 2016: 2,436 pothole tickets opened

 

Furthermore, the 311 Office has compiled the records of all of the calls tagged as pothole repairs; these records are available for your purchase (see below). The Department of Public Works noted that "once a location is assigned to Department of Public Works maintenance crews for repair, the crew will patch not only the requested location, but the entire block, which may or may not have been reported via NOLA311."

 

Please be advised that records responsive to your request have been compiled and are available for your review, or you may purchase the records on a compact disk for $25.00.

 

To review or purchase your records in person, please contact the City Attorney's Office Public Records Team at 504-658-9800 to schedule a day and time.

 

Fees - We accept cash (please pay exact amount), check, or money order payable to the City of New Orleans.

 

Mail or pick-up - You may remit payment and retrieve the records directly from our receptionist. Or you may mail payment to our office; upon receipt of payment we will mail the records to the address you provide.

 

Please schedule a day and time with our office prior to picking up records to ensure that the records are with the receptionist. Or you may mail payment to our office; upon receipt of payment we will mail the records to the address you provide.

 

Mail to or pick-up from:

 

City Attorney's Office
1300 Perdido St., Ste. 5E03
New Orleans, LA 70112

 

November 30, 2018, 11:04am
Request Published Public
November 27, 2018, 4:07pm
Department Assignment Public
Added: 3-1-1.
November 27, 2018, 4:07pm
Department Assignment Public
Public Works-All
November 27, 2018, 1:49pm
Request Opened Public
Request received via web
November 27, 2018, 1:49pm